This section of the Student Hub will give you a better understanding of the University of Hull Brynmor Jones Library and the services it offers to Hull Online students.
Current University of Hull Online Courses:
Need help using library resources?
Livechat: via the Library website
Search: the Support Portal Knowledge Base for information.
Log a call: via the Support Portal by selecting 'Can't find an answer' and 'Library Question'.
Telephone: +44 (0)1482 466581 or +44 (0)1482 465440 during opening hours, Monday – Friday: 09:00 - 19:30, Saturday-Sunday: 09:30 - 17:00, GMT/BST.
We offer online Library support via Live chat* and a Frequently Asked Questions service.
Make sure you identify yourself as a Hull Online student when using the Live Chat service, so they are aware of your specific needs as an online learner.
*Live Chat is available Monday – Friday: 09:00 - 19:30, Saturday-Sunday: 09:30 - 17:00, GMT/BST
As online learners, we know you may not be able to visit the University Library to borrow resources. So we make sure that all your essential reading is available online and can be accessed via your reading list or directly from the Library Catalogue.
Your module reading lists are easily accessible within Canvas – simply click on the ReadingLists@Hull tab in your module. Your reading lists contain direct links to the catalogue records of the books you need, and to the full texts of ebooks and journal articles. You can also access your reading lists directly by searching for the module code or name here:
When searching for information online, it is important to plan a search strategy:
The 5 stages of planning a search strategy
To log into the Library’s online resources, you will usually need to use your University username and password.
A few resources need a different log-in. This is indicated in the ‘Access’ section of the relevant catalogue record, for example, see Naxos Music Library. In such instances, you can get the username and password from the Library Services section on SharePoint or via firstname.lastname@example.org
If you have forgotten your login details, visit MyAdmin and click the 'Forgotten Password' link to reset your password. Alternatively, visit the ICT Service Desk with your ID card. If you are unable to reset your password via MyAdmin, please contact ICTD via the Support Portal.
If you are able to visit us and borrow print books you can, of course, do so. You are entitled to borrow up to 25 books at a time. See our webpages for more information about borrowing and loan periods.
The Library’s Skills Team is here to help you develop academic and digital skills to support and enhance your studies and research. We cover study, writing, referencing, resource discovery, analysis, presentation, and ICT skills. We support this through personal appointments, workshops, webinars, and online skills guides.
We offer a range of webinars that cover the same content as our on-campus workshops, but are delivered online. We also offer online, telephone and email appointments. Please mention that you are a Hull Online student when you contact us so that we can support you effectively.
More information about the Skills Team can be found on their webpages and in the Skills Team section of the Student Hub.
If you are in the UK you can use other university libraries via the SCONUL Access scheme. This allows you to visit and, in some cases, borrow from, libraries that are nearer to your home. Please visit the SCONUL Access site for more information.
You can also use the British Library. For information about visiting the reading rooms, see the British Library site
We can post photocopies of journal articles and book chapters worldwide. You may request 10 items per year via the Inter-Library Loans Service. UK Copyright Laws restricts photocopying to no more than one chapter of a book, or 10% of the whole book, whichever is greater, and not more than one article from a single issue of a journal for each user.
You will need to complete an Inter-Library Request Form for each item.
Suggest a Purchase
To suggest an item you think the library should purchase, please complete this form.