Remember - if you or someone else is at immediate risk of harm call 999
We’re here to help. Please visit Student support | University of Hull to find out how to access the full range of advice, support and guidance offered by Student Support Services at the University of Hull. In Addition HUSU Advice Centre provides confidential, impartial and independent advice and guidance on a range of different issues that you may face during your studies.
Student Services remains open between 9.00 and 5.00, Monday to Friday. As always, they are here to help and support you. You can call them on 01482 46 2222.
The Mental Health and Wellbeing Team
The Mental Health and Wellbeing Team provide advice, guidance and interventions if your wellbeing or mental health is preventing you from getting the best from your PGR experience. The MHWB Team's aim is to help you to develop your confidence and independence in managing the challenges you face during your journey. The MHWB Team work with students who experience mental health and wellbeing difficulties, feel overwhelmed, unsafe or have suicidal thoughts, have been a victim of sexual or domestic abuse or who have substance misuse issues.
The MHWB Team can help you in lots of different ways depending on your personal situation and the help we give might include a one-to-one session, referrals to local specialist services, guidance in using online resources and individual learning support plans. For individuals with more complex difficulties, the MHWB Team can work with you to plan and co-ordinate support within and outside of the university, including collaborating with academic departments and NHS services.
The MHWB Team doesn't provide diagnosis or treatment for mental illness, for example medication, long-term therapy or counselling, but we can help you to access this through local services. If you think this is something you'll need please let us know before you join us and make sure you register with a local GP.
How to access the MHWB Team in a non-emergency situation
Registered University of Hull students or applicants can access the team by completing our simple MHWB screener. This helps the MHWB Team to get an overview of your current situation. Once the MHWB Team reviews your information, the Team will contact you by phone or send a message in your MyHull portal, and the MHWB Team aims to response to you within 5 working days. If your situation is more pressing then please use the 24 hour/7 days a week Student Assistance Programme detailed in the next section.
If you need support outside of our normal working hours, the SAP specialist services listed below can be reached 24 hours a day, 7 days a week.
Student Assistance Programme (SAP)
To access this service, please telephone 0800 028 3766
SAP is available 24/7, or by downloading the app - available on iOS and Android.
University Campus security
Our campus is monitored 24 hours a day, 365 days a year. If you'd like an escort while on campus, particularly if you have late lectures, we're able to provide this service too.
If you have any concerns, please get in touch.