Contact your academic tutor (Hull and York)
The first step is to approach your module tutor. You can do this by sending them a message using your university email system (Canvas at Hull, Gmail at York). This guide provides instruction on using the Hull Canvas email system.
Shout and Samaritans volunteers are trained to provided crisis support. Available 24/7.
Text service 85258. Shout website
Mental Health support within the Universities
Students at both the Hull and York sites can access free online mental health support 24/7 with Big White Wall.
This is an active community of members and trained professionals providing support and advice, in addition to interactive wellbeing resources and such as creative tools and self guided courses.
The University of York has a dedicated Health and Wellbeing site. York's Open Door Team is a team of Mental Health Practitioners at the University providing support to registered students experiencing psychological or mental health difficulties.
3735 from any UoY phone (or 01904 323735)
York Nightline is a confidential listening service run by students, for students. Running from 8pm to 8am every term-time night, this is a place where students can just talk about whatever is on their mind. The service also offers free sexual health supplies and information on a number of topics. Full contact details can be found here.
The University of Hull also has a Health and Wellbeing homepage. Here you can find full details of services available at the Hull campus, including details on booking appointments with dedicated Mental Health practitioners.
York has an extensive range of wellbeing and counselling organizations across the city, providing support and guidance for specific wellbeing issues such as addiction, housing, self-harm, and LGBT support, as well as general wellbeing services.
The current Healthwatch York downloadable guide provides details and contact information for Mental Health and Wellbeing services across York and the surrounding areas.
Disability/Student Services (Hull and York)
Whatever your need, the disability and support services can help: from providing guidance on resources, to putting in place a learning support plan.
The Student Hub
Additionally, you can raise the issue with your student hub team.
In addition to each library's helpful Customer Service and Information Assistants, each of the HYMS libraries has a wide selection of facilities and resources to assist in every student getting the most from their study spaces, including:
A hearing loop (sometimes called an audio induction loop) is a sound system for use by people with hearing aids, providing a magnetic, wireless signal that is picked up by the hearing aid.
The Welcome Helpdesks at both Hull and York university libraries have a hearing loop
In addition, Skills and Teaching Rooms at the Hull university library fitted with hearing loops, have signs placed on the doors to highlight this.