The Skills Team are here to help you develop academic and digital skills to support and enhance your studies and research. They cover:

• Study skills
• Writing
• Referencing
• Resource discovery
• Analysis
• Presentation
• ICT skills

They support this through personal appointments, workshops, webinars and online guides, all of which can be accessed through their website.

Did you know?

• The Library now offers a reservation service where you can request available items in the library, and collect them at your convenience from the Reading Room. Let us know if you would prefer to collect them from the Welcome Desk on the ground floor
• You may request coloured paper to print on from the Welcome Desk on the ground floor
• The Information Points allow you to zoom in and enlarge text
• Read and Write assistive software is available on all Library PCs
• MindView assistive technology software is also available on all PCS, with functionality including text-to-speech, Dragon integration, predictive text, and audio notes which help visual thinkers to create impressive written assignments and presentations.
• Headphones and Portable DVD players are available to borrow from the Reading Room
• When borrowing laptops from the self-service machine on the 1st floor by the water fountains, there is an option to select laptops from the lower lockers only.
• Height-adjustable tables are available for use on every floor in the Library
• A number of Library staff are trained Mental Health First Aiders

Contact your tutor
First step is to approach your module tutor. You can do this by sending them a message using your Canvas inbox. Guidance on using your inbox can be found in this Canvas guide.

1. Click inbox
2. Click compose message
3. Choose your module (Canvas course) with the issue
4. Click the contact book icon to the right of the 'to:' address field
5. Select all teachers (or a specific teacher)
6. Compose your message describing the difficulty you are having
7. Click send 

Or you can use your preferred email client.

Please give them time to respond accordingly.

Contact the Student Hub
Secondly, you can raise the issue with your student hub team. These are located in each Faculty building.

Again, you can email them directly:

• Faculty of Business, Law and Politics: fblp-hub@hull.ac.uk
• Faculty of Arts, Culture and Education: face-hub@hull.ac.uk
• Faculty of Science and Engineering: science-hub@hull.ac.uk
• Faculty of Health Sciences: fhs@hull.ac.uk

If you have a print impairment you may need books in an accessible format, usually electronic. You may find the Library’s ever increasing collection of eBooks useful. If eBooks are still not accessible to you, you may be eligible to use the Alternative Formats service.

For more information, click here for the Sensus Access -Alternative formats service. Or for converting your documents, see Sensus Access - Convert your documents.

A hearing loop (sometimes called an audio induction loop) is a sound system for use by people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid when it is set to ‘T’ setting.

Skills and Teaching Rooms in the library with hearing loops have signs placed on the doors to highlight this.

The Welcome Desk also has a hearing loop always switched on and ready for use.